Last updated: January 2026
60-Day Money-Back Guarantee
If you're not satisfied with Nerve Zen Ultra, contact us within 60 days of your original purchase date and we will help you arrange a refund, subject to the terms below.
1. How to Request a Refund
- Email [email protected] with your order number and the email address used at checkout.
- Our support team will confirm your order falls within the 60-day window and provide return instructions, if applicable.
- Once your return is received or your refund is approved, we'll process it to your original payment method.
2. Processing Time
Refunds are typically processed within 5–10 business days of approval. Depending on your bank or card issuer, it may take an additional billing cycle for the credit to appear on your statement.
3. What's Covered
The guarantee applies to product purchased directly from this website within the 60-day window from the original purchase date. Shipping and handling charges, where applicable, are non-refundable.
4. Damaged or Incorrect Orders
If your order arrived damaged or you received the wrong product, contact us within 7 days of delivery with your order number and a photo of the item, and we'll arrange a replacement or refund at no extra cost.
5. Questions
For anything not covered here, reach out via our Contact page — we're happy to help.